Returns & Exchanges
At AG Jeans Outlet, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unwashed and unworn items with original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid UPS shipping label provided via email.
- 3.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are intact, and affix the return shipping label to the outside of the box.
- 4.Drop Off and Track
Drop your package off at any authorized UPS location and keep your tracking number handy until your refund has been processed.